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Q&A with CIPCUG: Session 43

bezos

Amazon’s Jeff Bezos

Tony Pizza   I’m asking for a friend (of course). Verizon router/modem, home network used by wired Win 10, wireless Win 10, Wired XP, wireless XP. Can the XPs be set to use the home network without allowing connection to the internet?

Bunny Vreeland   How to tell if the email is real or fake (like the one I got from the ‘bank’)

John Weigle   Interesting change in Kim Komando’s recommendation (and advertiser). Does anyone here use IDrive?

Lisa Toth   How can I access more themes for my desktop?

John Weigle   I have Windows 10, version 1607, build 14393.1066. When I booted up today, I got a message about having trouble with my Microsoft account (I don’t log on with an MS account) and almost all the icons on the desktop were gone. I rebooted and things were fine. I’ve been getting lots of messages urging me to use an MS account. Is this just a result of the update or is MS going crazy about wanting us to use MS accounts for everything?.

Lisa Toth  I have been trying to set up my two in one. Trying to log into my Microsoft account on all my devices and I am getting a message on my main device, the laptop, that I need to fix Microsoft. Any ideas? It doesn’t say what is wrong.

News Item:  Interesting stuff from Jeff Bezos to Amazon shareholders. Not one customer ever asked for Amazon Prime. They have 66 million customers, but it still hasn’t turned a profit because they have spent more than a billion dollars to create the fast delivery infrastructure and the other items they have added to the service.

Q&A with CIPCUG Session 42

Nokia

Lisa Toth   Andy and I both have windows phones.  Is the Windows phone going away?  If so what would be the best replacement?

Janet van Duinwyk   I hear there is a new Windows update coming …any words of advice

Roger Houston   A friend of mine just got hijacked? His Chrome page said to contact a phone number. Chrome will not open any other page. Explorer does not work. Is he hosed with a Crypto plague?

Lisa Toth   If I see something on Facebook that I would like to refer to at a later date, what is the best way to save the information.

Tony Pizza   Does a Win 10 image backup need a dedicated usb hard drive, or can the drive be used for other things, like an image from another Win 10 computer?

Lisa Toth   I haven’t been able to find and download Windows Live for my email on my new ASUS. How can I do that?

Lisa Toth   I keep getting a message on both of my computers that my outlook settings are out of date. I don’t really want to use Outlook at all, can I disable it and stop these messages?

News Item:  Warning, a USB Kill Stick, a terrifying USB drive impersonator that destroys any electronic device into which it’s inserted is available for purchase.

News Item:  Opera Software today boasted that the number of new U.S. users of its namesake browser more than doubled days after Congress voted to repeal restrictions on broadband providers eager to sell customers’ surfing history.

Q&A with CIPCUG Session 41

Lisa Toth  My Medicare gap insurance has offered a series of classes to reduce the chances of diabetes. Since my doctor said I am close to being pre diabetic, I decided to sign up. They use go to meeting, and provided a link. I clicked on the link and followed the instructions. I cannot find the app on my computer!

Tony Pizza   When I opened Chrome browser on my phone, I got a popup that said my Android phone was 28% corrupted by four viruses, probably from visiting adult sites, and that if I continued to use the phone it would be damaged. A convenient “click here” to fix was provided. I used the phone’s go-back, and a screen from “Google” appeared, also with a “fix”.  I shut the phone off, googled “four Virus android” with my computer, and found a fairly widespread malware. It was gone next time I used the phone.

John Weigle   The FCC issued a warning on saying “yes” if a phone caller asks, “Can you hear me?”

Lisa Toth   I am considering Amazon Prime.  What do you think about amazon prime?

News Item:  Windows Vista reaches end of life on April 11.

News Item:  A group of hackers called the “Turkish Crime Family” claims to have gained access to hundreds of millions of iCloud and Apple email accounts. They are giving Apple until April 7 to pay $700,000 or they say they will wipe every victims’ gadget remotely and reset their iCloud accounts.

Q&A with CIPCUG – Session 40

28387968912_21782e7456_z

fellow member

Lisa Toth   Sometimes I end up with more than one instance of a site in my LastPass vault. For example, I have 3 versions of one bank and two of another in my finance folder. What am I doing to make this happen?

Ray Escobedo   Should I delete everything from my download folder from time to time? (Windows 7)

Janet van Duinwyk   I recently brought a HP Office Jet Pro 8710 printer.  It has been printing and then while printing, it just quit..I have turned off router, computer, and printer and restarted but still not working–seems like it lost communication with my computer.

Lisa Toth  I checked my pop up status in Firefox and it is on. Yet I still get popups. I confess they are when I visit various sites to read an article. I believe the popups are associated with the site I visit. I thought that checking the popup option in Firefox would stop these.

News Item   What do we know about the threatened attack on iCloud accounts that is supposed to take place on April 7?

Q&A with CIPCUG – Session 39

skylakesupportchanges

Lisa Toth   My last pass app starting doing weird things and the only way to stop it was to unpin it from the firefox task bar. I went out to lastpass web page to see what I could do about this and the only thing I could find close to my problem told me to go to firefox extensions and uninstall then re install it. Well I was successful in uninstalling it but can’t seem to re-install it. I even downloaded it again but it just disappears into who knows where.  I did manage to get to my vault and I have that tab pinned to firefox but I’d like to get the full functionality back.

News Item  Starting this week, Microsoft will no longer provide security updates to Windows 7 & 8.1 computers that are installed on the latest hardware. If you are running a Kaby Lake (7th Generation) Intel processor or a late Skylake (6th Gen.) you will no longer receive updates.

Bill Wishon   I had a Win7 notepad that I updated to Win10. It fell behind on updates but finally installed the latest updates. Not too much later if failed to start and wanted me to repair or reinstall Win10.  It wouldn’t repair or reinstall so I finally just reinstalled Win7 and its updates. This is a backup computer so that was fine. I may try a Win10 upgrade again sometime but for now it is just an FYI.  Will MS remember that it was once updated to win10 and if not then what? Is there a contact number?

From the Facebook page  Stanford, Berkeley, Yale, MIT and Harvard make much of their curriculum available for free.  No course credit is given, but you can learn a ton.

News Item   ISP are pressuring the FCC that users browser and app usage isn’t private information, so they can sell it.  Privacy advocates are upset.

Question  What backup strategies will work with the latest Crypto-Viruses.

Q&A with CIPCUG – Session 38

1489476558740

The New Raspberry Pi 3

John Metcalf (Santa Clarita Valley Computer Club):
I have had problems with losing my W-Fi
connection.  I can fix it temporarily by reselecting the connection in the network panel.  However, I am looking for a permanent solution.  It appears that I need to select which of my 2 connections is “Preferred” but Microsoft left this capability out of Windows 10.  I did find a solution on-line but it requires a Command Line process.  I have 2 available connections because my cable modem router has 2 Wi-Fi bands at 2.4 GHz and 5 GHz.

Sue Nethercott:   Are you doing anything special for Pi Day (March 14)?

Tony Pizza: Member John McCoy has a problem. He had Win 7, made an image backup. Upgraded to Win 10. Made monthly incremental backups. The HD failed , installed a new one , and installed the image to it. Booted up as Win 7. Now that the free upgrade is over, can he somehow get Win 10? Says he has the Win 10 upgrade saved on a flash drive, but will it authenticate? Would MS have mercy on him?

Roger Houston: Got a nasty reminder of PC health. 4 year old desktop got stuck in some loop with constant Activity Light. After 7 hours of being unable to do taxes, I hard rebooted. System opens OK to first window and allows a user to be selected. Then problems appear. Only partial opening of User window and no data is observed. However I can see the original data in File Explorer from OS(C) and then User. Have Acronis backups. Did copy my latest tax files. DO I REINSTALL from Acronis or is there a System Refresh? I see “Reset this PC” and “Advanced startup” in Settings.

You have had some issues with clients getting Crypto Viruses lately.  Do you have any thoughts?

 

Q&A with CIPCUG – Session 37

A Flight Simulator built by VCC

Lisa Toth:   I use windows live for email on 3 email accounts. If I am not careful when sending an email it goes out on the wrong account. I went into settings and made my primary account the default but that did not help.

Bill Hinds:    I drowned my Galaxy s5. Do you think it is restorable?

Bunny Vreeland:  An adult friend of mine wants to buy a new computer for home and business use. Do you have a recommendation for a good, reasonably priced computer?  Requirements are: Light weight. Long battery life. Spread sheet. Word. Large memory or a way to store content.  How do you save the address book and contact info to the new computer?  Are there any glaring issues for him to look out for or avoid?

Feel free to visit Ventura County Computers for a custom made PC, it is single handedly one of their favorite requests because their creativity gets to come out and play.  One client who was working on his pilot licence asked if they could build a home PC type Flight Simulator so they can probably handle most anything you throw their way.   vcccomputers.com

Most Flight Simulator software is for fooling around. This is almost the real deal. All the controls, the pedals, the yoke, the dials and switches, etc. are all designed to emulate a Cessna Citation. The client is working on his pilot’s license. Not pictured are the other two monitors, giving an approximation of what you’d see looking out of the window of the Citation.

Whatever you want, we can build it for you.
-VCC (Custom PC page on VCC website)

News Item:  Some needed improvements to Windows Updates in the coming version — if you are Windows 10 Pro or Enterprise (not, unfortunately Home).

Bill Hinds:   How do I delete my Facebook account (it’s not for me!)?

Bunny Vreeland:  How do you know when/if the Cloud is backing up your information? Is this automatic or do we have to ‘tell’ it to back up?

Q&A with CIPCUG – Session 36

the-hoeflertext-font-wasnt-found-malware

Sue Nethercott I can set up a keyboard shortcut to open file manager, or whatever it is called these days, at a particular folder.
But is there a way to go straight to a particular folder when you are using ‘save as’?

News Hack:  Google Chrome, fake search results.  “HoeflerText” font not found..

Tony Pizza I have an older HP with Win 10 1607. It had insomnia, wouldn’t go to sleep when told to, like a stubborn kid.

News Item:  What are the Differences Between an Email Account, Address, Program, and Service?

Q&A with CIPCUG – Session 35

YahooEmptyWe were both under the weather, but we were here for you.  Thanks again for the questions from the SCV Computer Club.  Hope they continue to help out.  Other computer clubs are welcome as well.

Alice From SCV  – how come all of a sudden when she goes to her Gmail she needs to put in her e-mail address and password.

David K From SCV  – had a dual boot desktop – Windows and Linux. When he updated to Windows 10 he no longer has a boot selection screen or a Linux drive. How can he get them back.

Tony Pizza   Is there a way to filter Facebook posts and emails that contain the words: Trump, Obama, Clinton, Republican, Democrat, etc.?
Chrome Only:  Remove All Politics From Facebook (Google Store search)
All Browsers:  Social Fixer for Facebook  (https://socialfixer.com/)

News Item from Facebook page  Russian cyberspies are attacking MacOS computers.

Lisa Toth   There used to be a search feature where I could look for a file or picture on my computer. Cortana doesn’t seem to know I only want to search on my computer. Does that still exist somewhere?

Discussion from the Facebook page Yahoo had another email hack, this time from Russians.  Any solutions?  If you quit Yahoo mail, what about Flickr?

News from Facebook Page   Don’t plug your phone into public electrical outlets

Q&A with CIPCUG – Session 34

svclogo

Santa Clarita Valley Club

We were lucky enough to get questions from out of town!
Here are some questions submitted from Santa Clarita valley.
Hopefully, this is the correct website as they do give a shout out to Ventura county PC Users Group!

SCV Computer Club website
https://apcug2.org/

Denny From SCV
  – Firefox crashes a lot – What browser is better and more secure.

Linda From SCV   new Macbook pro – wanted legacy genealogy program that sister has. Legacy site said she could load it if she can load Windows through Bootcamp. She doesn’t know anything about Bootcamp or what it is

Browser – can you have IE Explorer and Edge on your computer at the same time?

Denny From SCV  – Every time he’s off his computer for 15 minutes he has to sign back in. How can he stop having to log-in via a password.

Agnes From SCV  – Received a notice from Avast that she needs to update Firefox. How does she get Firefox to let her know.

Denny From SCV  – How does he program his Nest thermostat

Kathy From SCV  – Recently, her hard drive light is continuously flashing (no beeping sounds). What’s happening

Dave P From SCV  – Malwarebytes 3.0 premium – new version. He likes it because it incorporates anti-ransomware. They are saying you don’t need to use an anti-virus with 3.0 but also say it is compatible with anti-virus programs. Can/should you really use it without an A/V.

Dr. Bunny

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