Tag Archives: Q&A with CIPCUG

Q&A with CIPCUG No.50

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imagesJohn Weigle   Windows started installing Creators Update, which took a while, then rebooted, did some more and finally ended with a message that it had found a problem with the computer. So it rebooted, reinstalled the old version and didn’t seem to leave any message about what failed. As I’m writing this, I got a new message that it’s ready to install the latest updates. Failed second time, too.

Tony Pizza   I just started the Creator upgrade on my 3rd computer. It needed some updates to 1607, which took repeated tries because I kept getting an error with KB4019472. I tried a restart, failed, tried a shut down and reboot, also set the power off settings for screen and sleep to never. It succeeded after that, probably a coincidence.

Lisa Toth   Sometimes a ghost page starts to appear on my screen then disappears. I’m wondering if it is my pop-up blocker blocking an ad. This just started happening a week or so ago.

Michael Megowan   I am having a problem with Firefox sometimes locking up my computer when I go to open a new tab. Even CTRL-ATL-DEL won’t get me out. I have to do a power switch reboot.  This problem started a couple of months ago.  I have tried to do a clean reinstall of Firefox, but the problem persists.  I am running Windows 7. The computer is a Core-i5 with 16Gb of RAM.  Chrome blue screens, but not on opening tabs.

Lisa Toth   I am noticing a new phenomenon when scrolling down through pics I get by email. I get vertical lines beside the pictures. Sometimes they eventually disappear.

Tony Pizza posted a news item:  Kim Kommando recommends “Microsoft Baseline Security Analyzer. This free tool examines your Windows and Office settings for any potential problems, especially contamination”.  Anyone used it?

Lisa Toth posted a news item:  The No. 2 computer maker, HP, accidentally shipped an unknown number of laptops with a keylogger vulnerability built right into it.

Sue Nethercott posted a news item:  Hackers break into centralized password manager OneLogin

Q&A with CIPCUG: Session 45

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NSA Seal

Lisa Toth:   Andy and I have Microsoft phones with AT&T. They came with an email program on

them. An AT&T product I surmise. We seem to be unable to delete mail except for one at a time.  This is very annoying as I get 60 or 70 emails a day.

News Item:  Google and Facebook have confirmed that they fell victim to an alleged $100m scam.

News Item:    A FuturePets.com database with critical information on over 100,000 customers was left exposed for six months.  The unprotected data included:

  • Customer names
  • Shipping addresses
  • Credit and debit card details – This included 16-digit numbers, expiration dates and cardholder names
  • Email addresses
  • Phone numbers
  • Plain-text passwords

News Item:  N.S.A. Halts Collection of Americans’ Emails About Foreign Targets

Q&A with CIPCUG Session 41

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Lisa Toth  My Medicare gap insurance has offered a series of classes to reduce the chances of diabetes. Since my doctor said I am close to being pre diabetic, I decided to sign up. They use go to meeting, and provided a link. I clicked on the link and followed the instructions. I cannot find the app on my computer!

Tony Pizza   When I opened Chrome browser on my phone, I got a popup that said my Android phone was 28% corrupted by four viruses, probably from visiting adult sites, and that if I continued to use the phone it would be damaged. A convenient “click here” to fix was provided. I used the phone’s go-back, and a screen from “Google” appeared, also with a “fix”.  I shut the phone off, googled “four Virus android” with my computer, and found a fairly widespread malware. It was gone next time I used the phone.

John Weigle   The FCC issued a warning on saying “yes” if a phone caller asks, “Can you hear me?”

Lisa Toth   I am considering Amazon Prime.  What do you think about amazon prime?

News Item:  Windows Vista reaches end of life on April 11.

News Item:  A group of hackers called the “Turkish Crime Family” claims to have gained access to hundreds of millions of iCloud and Apple email accounts. They are giving Apple until April 7 to pay $700,000 or they say they will wipe every victims’ gadget remotely and reset their iCloud accounts.

Q&A with CIPCUG – Session 40

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fellow member

Lisa Toth   Sometimes I end up with more than one instance of a site in my LastPass vault. For example, I have 3 versions of one bank and two of another in my finance folder. What am I doing to make this happen?

Ray Escobedo   Should I delete everything from my download folder from time to time? (Windows 7)

Janet van Duinwyk   I recently brought a HP Office Jet Pro 8710 printer.  It has been printing and then while printing, it just quit..I have turned off router, computer, and printer and restarted but still not working–seems like it lost communication with my computer.

Lisa Toth  I checked my pop up status in Firefox and it is on. Yet I still get popups. I confess they are when I visit various sites to read an article. I believe the popups are associated with the site I visit. I thought that checking the popup option in Firefox would stop these.

News Item   What do we know about the threatened attack on iCloud accounts that is supposed to take place on April 7?

Q&A with CIPCUG – Session 38

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The New Raspberry Pi 3

John Metcalf (Santa Clarita Valley Computer Club):
I have had problems with losing my W-Fi
connection.  I can fix it temporarily by reselecting the connection in the network panel.  However, I am looking for a permanent solution.  It appears that I need to select which of my 2 connections is “Preferred” but Microsoft left this capability out of Windows 10.  I did find a solution on-line but it requires a Command Line process.  I have 2 available connections because my cable modem router has 2 Wi-Fi bands at 2.4 GHz and 5 GHz.

Sue Nethercott:   Are you doing anything special for Pi Day (March 14)?

Tony Pizza: Member John McCoy has a problem. He had Win 7, made an image backup. Upgraded to Win 10. Made monthly incremental backups. The HD failed , installed a new one , and installed the image to it. Booted up as Win 7. Now that the free upgrade is over, can he somehow get Win 10? Says he has the Win 10 upgrade saved on a flash drive, but will it authenticate? Would MS have mercy on him?

Roger Houston: Got a nasty reminder of PC health. 4 year old desktop got stuck in some loop with constant Activity Light. After 7 hours of being unable to do taxes, I hard rebooted. System opens OK to first window and allows a user to be selected. Then problems appear. Only partial opening of User window and no data is observed. However I can see the original data in File Explorer from OS(C) and then User. Have Acronis backups. Did copy my latest tax files. DO I REINSTALL from Acronis or is there a System Refresh? I see “Reset this PC” and “Advanced startup” in Settings.

You have had some issues with clients getting Crypto Viruses lately.  Do you have any thoughts?

 

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