Justin Engelbach, owner of Fresh Coat Painters in Santa Barbara, joins Dr. Bunny to discuss how he got into the painting industry, what the highlights of his business are, and how he makes customer service his number one priority.
Justin has had a fascinating life so far. He’s lived in many diverse places, loves experiencing new cultures, built high rises in Los Angeles, taught English in Japan (where he met his lovely wife, Michele!), and now owns his own thriving painting business that is very customer service oriented. Listen in and prepare to be inspired!
About Justin Engelbach and Fresh Coat Painting of Santa Barbara:
After graduating from the University of Northern Iowa in 2003 with Construction Management and Business Management degrees, Justin followed his passion for traveling and headed west to San Diego. He worked as a Project Engineer for Douglas E. Barnhart, Inc. (now Balfour Beatty Construction US) where he completed elementary school, middle school, and high school renovations plus a ground-up 25,000 sqft new elementary school, all for the Ramona Unified School District in Ramona, CA.
Following a two-year English teaching position in Japan, Justin moved to San Francisco in 2006 and began working for Howard S. Wright (now Balfour Beatty Construction US). Justin worked as a Project Engineer and Project Manager on multiple projects while in the Bay Area and Los Angeles, most notably a 800 guest room renovation of the Hyatt Burlingame SFO, a 400 guest room renovation of the Marriott Union Square, a ground-up public works parking structure for the city of Vallejo, and a 23-story residential high rise in Hollywood. In between management positions for different projects, Justin was heavily involved in pre-construction services, conceptual estimating, and hard-bid estimating.
In September, 2013, Justin left Balfour Beatty to start his own company, Fresh Coat of Santa Barbara. Justin said this of his new en-devour…
“The approach to customer service in Japan just blew us away. From the minute you request a service, or walk into a store or restaurant, everything is centered around the customer. Having been involved with construction for the past 15 years, we researched trade industries that notoriously struggle with customer service. It was through our research that we noticed a large separation between the painting industry and quality customer service. It is this separation which provided us with a perfect opportunity to marry my construction management experience with the service expectations we strive to provide our clientele.”
Contact Justin Engelbach at 805-394-4021
Also visit: https://www.freshcoatsantabarbara.com/
Find Justin Engelbach & Fresh Coat Painting on Facebook: https://www.facebook.com/freshcoatsantabarbara%E2%80%8E