Roger Houston I have a problem with too many Document folders. Besides the OneDrive Doc folder, I still have TWO other Doc folders that are not the same!!! One is “This PC\Documents”. The other is “This PC\OS(C:)\Users\rogem_000\Documents” or changed
later to “—\Documents This PC”. I thought that This PC\Docs and User\rogem_000\Docs were the same. Apparently NOT. Why??
Lisa Toth Some time ago you answered a question I had about the beeps and boops my phone makes. So now if I get one of those and it is not a message or missed call I swipe down from the top to see what it might be. So…. my question is: is there possibly a setting to stop the ‘alerts’? Or, do I need to go to the website of each one and find out how to opt out of alerts?
Tony Pizza Is it true that if you format a Win 10 HDD, and install a fresh copy of Win 10, the activation code is still good with Microsoft?
Lisa Toth I have the Surface Pro 7. I also have a second display that I use exclusively when in our office. Haven’t been using the surface display. I have a vision problem and set things up so I can easily use the computer. My problem is, I can’t use the surface pro
when it is not hooked up to the second computer because if I change the settings directly on the surface, it messes up my second display.
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Ray Escobedo How can I block pop up ads that appear on right bottom side of windows 10 computer. They seem to be from chrome google ktla.com.
Ray Escobedo My Samsung laser started printing pages in landscape instead of portrait in spite of correct instructions in the settings on Window 10 computer.
Lisa Toth I read a page called the daily spruce. Today the page had a list of things to do 10 minuets at a time to organize. Organize your social media in one place. Move your Twitter, Facebook, Foursquare, Linkedin, and Instagram account streams to Hootsuite. What is Hootsuite? What do you know about it?
Andy Toth It appears that OneDrive is consuming my computer drive. There are two types of notations in the status column next to a folder or a file, a cloud or a check mark. I appears that the check mark is consuming space on the drive even though my documents folder is only 200mb and does not have a …\Documents\OneDrive folder. I noticed this consumption after I uploaded a large portion of my music library to the cloud and all those folders/files were checked. I only have 20GB remaining on the drive. Everything I uploaded from this computer is checked or synced. I do not have ‘always keep on this computer’ checked for any folders file. Is there some way to uncheck/unsync folders and files so they are only in the cloud. I want to keep everything but a few hundred MB of files in the cloud.
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Lisa Toth I have a Family tree subscription. I used to have an Ancestry.com subscription but they are very expensive. Some years ago a speaker talked about Gramps. I really have a hard time spending time on these because I get sucked in and hours later I realize I have been at the computer following one lead after another. I found this article. I’m just wondering what your opinion about these apps is.
Tony Pizza Windows defender reported an unwanted program, “Win32/drivertoolkit.” I told Defender to remove it. It declared it blocked. It says it’s in c:\$recycle.bin, but nothing’s there. ADWcleaner didn’t find anything. It keeps showing me the shield with the warning exclamation. Is there a way to reinstall Defender, which might make the warning stop, or should I ignore it?
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Roger Houston On Saturday I tried to join with headphones since wife was sleeping. PC Bluetooth connected to headphone, but no sound; external speakers were loud with NO volume control, no mute either. After exiting meeting, YouTube video worked perfectly with headphones. Returning to meeting, same audio problem. Dumbfounded. Any explanations??
Kenneth H Smith Listening to you yesterday, is it time to get away from Verizon.net email? Is gmail an OK choice? What decent free choices do we have?
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Michael Megowan My brother lives in a condo where his new Ring doorbell which is 1 story down cannot connect to his router. He got one range extender that didn’t work and is returning it. He also has a garage door controller that is Wi-Fi enabled and is two stories down from his router and at the opposite end of his unit. What type/brand of range extender will solve his connectivity problems?
Lisa Toth There are several rebate and coupon apps available. I’m reluctant to download any of them. Just got one from Capitol One, we have a credit card through them. They are calling their app ‘wikibuy’. It is a coupon finder. Any reservations about these programs?
Fred Krueger I go to an online ordering site approximately every 14 days and just recently I am unable to get to the company’s webpage. This happens in the search bar and the address bar. After a restart and was able to go the website. I tried this again just prior to sending this question and the same thing, had to do a restart. I am curious as to why this may be happening.
Andy Toth I can find appropriate video cards but they are PCI Express 2.0. How can I determine the PCI Express version on the desktop computer?
K Edward Lynch found a VHS video capture software that works like a charm: OBS Studio with the Razzle Dazzle USB adapter.
Tony Pizza I had to install Java to run an app PDFsam, to merge a bunch of PDFs. At one time, the advice was to uncheck “Suppress sponsor offers when installing or updating Java.” In the current advanced settings in the Java console, I didn’t see that setting. Is Java safe to have on the computer, or should I remove it when I don’t need to merge PDFs anymore?
Sue Nethercott If Spotify, Waze or various apps weren’t working on iPhone for you Friday, it’s not you. Facebook’s sdk upgrade broke iOS.
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Lisa Toth: Is there a way to sort rules in Outlook? Also what is the difference between rules and move?
Tony Pizza: Two questions related to Kim Kommando’s column:
1. She says for privacy and safety, you can use The Onion Router or Tor, for short, She says it’s hard to set up, but says there’s a (unnamed) browser that makes it easy to use. Is it worth it?
2. She recommends using Quad9 maintained by IBM and The Global Cyber Alliance as a DNS service. She says it instantly checks any site you wish to visit against IBM XForce’s threat intelligence database of more than 40 billion analyzed webpages and images. Is it better than the ones you have mentioned?
Bob G and Toby disagree on Ccleaner
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Fred Krueger I have a Netgear C7000 modem/router, and I find that I cannot login to settings. After several attempts I went the Netgear support and the forums and several people mention that you cannot login to this router. It has to be accessed by the ISP. I
cannot change any settings. Is this correct??
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Lisa Toth I have a Surface Pro with windows 10, 1903. It is so slow to load pages. It is like having an old win version.
Andy Toth I am installing Oracle’s VirtualBox on a windows 10 computer to have a version of winXP available. When I am creating the virtual winXP machine in VirtualBox, I get the message “The hardware virtualization is enabled in the Acceleration section of the System Page although it is not supported by the host system. It should be disabled to start the Virtual system.” How do I locate this System Page?
The Desktop in question is a HP P7-1007PC. It was a Win7 computer upgraded to win10. the onboard NVIDIA graphics chip is powered by the win10 drivers and the OEM drivers that were part of the purchased desktop. The only setting I can seem to access is the resolution.
Fred Krueger An update on my prime video problem, I uninstalled Firefox and reinstalled. You tube is now working fine, Prime video still not working, went to help and disabled add-ons and prime is working even with VPN enabled.
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