Q&A with CIPCUG
The Channel Islands PC Users Group (CIPCUG) was founded on the principal of users helping users. Have a computer problem stumping you? Bring it up at the Q & A session (held at every meeting) and you will probably find another user who stumbled over the same problem and figured out a solution. We have members whose experience runs all the way from absolute beginner to professional experts. You will be able to connect with other users whose experience level and interests match yours. Networking with peers is the best way to grow.
For more information on CIPCUG visit: www.cipcug.org
For more information on Toby Scott, Please visit: www.vccomputers.com
CIPCUG Group facebook page: CIPCUG Group Page
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Lisa Toth I have a Family tree subscription. I used to have an Ancestry.com subscription but they are very expensive.…
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Roger Houston On Saturday I tried to join with headphones since wife was sleeping. PC Bluetooth connected to headphone, but…
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Michael Megowan My brother lives in a condo where his new Ring doorbell which is 1 story down cannot…
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K Edward Lynch found a VHS video capture software that works like a charm: OBS Studio with the Razzle Dazzle…
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Lisa Toth: Is there a way to sort rules in Outlook? Also what is the difference between rules and move?…
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Fred Krueger I have a Netgear C7000 modem/router, and I find that I cannot login to settings. After several attempts…
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Lisa Toth I have a Surface Pro with windows 10, 1903. It is so slow to load pages. It is…
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Andy Toth I have migrated to a new computer and will be wiping the previous laptop hard drive and reinstalling…
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Craig Ladd LSEV - low speed electric vehicle, suppose to be the market of the future,$26 billion - computers involved Fred Krueger…
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Andy Toth I've been investigating rooting my android phone. Andy Toth For an existing IMAP Outlook email setup on a…
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Lisa Toth Is there a way to find out just what sites I've subscribed to over the years? Several Questions:…
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Lisa Toth CIPCUG Treasurer (and husband) Andy Toth had knee replacement surgery this morning. I haven't gotten to talk to…
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Rosalie Sherbrooke Any comments/input from anyone in CIPCUG who has used Brave? Lisa Toth I want to make outlook the…
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Fred Krueger Add blocker has gotten more aggressive and is messing up entire web page. Toby is correct, everyone will…
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Sandy Tsutsui-Trujillo My windows 10 home laptop has an annoying issue. When I logout of my administrator account (not the…
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Tony Pizza Your opinion on Brave? Sounds good Lisa Toth Found on Kim Komando's site. Could be a good deed…
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Lisa Toth I have a new kindle. It doesn't have usb ports. It does have a micro sd card. I…
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Lisa Toth Will the next online meeting be via Webex? Tony Pizza Should you turn off wireless and bluetooth mice…
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Lisa Toth Two displays: display #2 is not fully filled. There is about 3" of black space on each side.…
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Andy Toth I have a surface pro 7. It has a display defect and will be returned. How do I…
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Lisa Toth Should I leave my computer on the charger since I use it a lot or is it better…
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Sandy Tsutsui-Trujillo While in Las Vegas some fast talking guy gave me a “free” screensaver. I agreed as mine had…
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Lisa Toth Was there an update on Tuesday? Ray Escobedo Toby what’s a good program for finding duplicate photos? Jerry…
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Fred Krueger Recently my Android phone did a software update and I noticed that it had 387 apps and programs…
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News Item: New trade deal staving off impending tech tariffs News Item: Breaking encryption under attack again in Florida shooter…
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Lisa Toth I have been using my new Microsoft Surface as a tablet and now and then a computer. I…
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Sandy Tsutsui-Trujillo How can I tell if I’m looking at legitimate product evaluations vs phonies News Item: Chrome to show…
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Andy Toth I copied merged all contacts into a .vcf file. After the update I was missing a number of…
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Lisa Toth I love to play word scramble puzzles. I'm wondering if there is a reliable site to get aps…
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Lisa Toth When Andy was trying to prepare my computer somehow he uninstalled Windows office 365. When log into OneDrive,…
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Sue Nethercott How do I convert a .mov video to a format that twitter will accept, and how do I…
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Lisa Toth A lot of my files are on both OD and my computer. On which do I delete the…
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Lisa Toth I thought I had successfully transferred my documents to OneDrive but a lot of stuff did not go.…
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Fred Krueger Do you have more on the DNS over HTTPS change coming News Item: Phishing Scam Warns That Your…
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Roger Houston Laptop, Win10-1809, just started a light Blue Screen several days ago. BLUE screen, with ongoing Activity Light. Seems…
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Lisa Toth I use Firefox for my web browser. I want to see the line at the top that includes…
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Fred Krueger Do password keepers work on all browsers or do you need to set it up on all browsers…
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Fred Krueger What kind of home network do you recommend? I see there are a few out there such as…
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Lisa Toth Can I set up two contact lists in outlook? I think I can but I don't have time…
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Sue Nethercott I've been getting the following at alternet.org... 400 Bad Request Request Header Or Cookie Too Large So I…
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Fred Krueger: I am looking at Bluetooth speakers and cannot seem to be able to find a Bluetooth driver from…
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Fred Krueger I have quit using Yahoo because when I click on an article to read it prints over the…
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Lisa Toth I've started getting this message: The Server you are connected to is using a security certificate that cannot…
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John Weigle For those of us who sometimes get distracted or forgetful, has anyone developed software that would tell me,…
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Lisa Toth I just finally got mail on outlook after not getting any since Tuesday. Have no idea how many…
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Lisa Toth I have found out that messages I did not move to a folder have disappeared from the inbox.…
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John Weigle The company that provides washing machines at my condo complex has switched to a pay by app rather…
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Jerry Crocker How to add a photo to a new desktop shortcut? I know how to make the shortcut - Right…
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Tony Pizza The HTML editor I need to match / replace is AceHTML - version 5 Pro. Lisa Toth I've been thinking…
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Fred Krueger I am checking out creating a recovery disc and it seems windows 10 says to use a USB…
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Lisa Toth Two questions: I am using Firefox as my browser. I have win 10 and a Toshiba laptop. Some…
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Lisa Toth Two questions: I am using Firefox as my browser. I have win 10 and a Toshiba laptop. Some…
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Roger Houston For a couple of months I have been having a lot of trouble with Outlook email in my…
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Fred Krueger Why can I burn to a cd-rw but am not able to burn to a dvd+r blank disc?…
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Michael Megowan One drive isn't updating on my Win 10 computer. What can I do? Lisa Toth About my LG…
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Craig Ladd What is the difference between 5G & WiFi6 ? Lisa Toth I put a new 128gb micro SD in…
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Fred Krueger: You know the screen picture that comes up when you start your computer. I saw one I liked…
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Lisa Toth Was interested in computer arbitrage Fred Krueger I have subscribed to the VCStar and they take my money…
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Sandy Tsutsui-Trujillo I’m using winpe to make backup images. I have a solid state drive that keeps failing at 50%?…
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John Weigle Microsoft Publisher 2016's spellcheck is switching back and forth from English to Spanish and tells me that level…
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Fred Krueger Metered connections, how do they work and why am I asked to choose News Item: Gmail freaks out…
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Jerry Crocker Windows10 - Edge browser reading mail from "View on Nextdoor" The link works on lap top, same browser. Link…
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Fred Krueger How is it that a person with an infected phone can come into an office and infect the…
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Fred Krueger How is it that a person with an infected phone can come into an office and infect the…
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Fred Krueger: I see on the news that direct TV has lost a lot of subscribers. Does direct tv leave…
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Andy Toth: 1. My android phone updated again. It transferred all my contacts to the google contacts app from my…
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Michael Megowan What are your thoughts on the new Norton 360 VPN? Fred Krueger where do I go in settings…
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Fred Krueger I bought a remote HDMI switch, but the IR pickup for the remote for the hdmi switch seems…
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John Weigle I was using my laptop today and checked on security. I couldn't find what used to be the…
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Lisa Toth I want to migrate from windows live mail to the latest ms mail in Office 365. I have…
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News Item: If You Can Do Without An App, Do So News Item: Have At Least One Junk Email Account…
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Fred Krueger Most houses have coaxial cable inside and maybe fiber optic coming to the outside connection point, so if…
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Fred Krueger I have run across mention of apps for creating and organizing files in OneDrive, Do you know of…
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Lisa Toth I am trying to merge the old OneNote with the new. Pages I know had content in the…
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Tony Pizza: Some HDMI cables are just cable and connectors. Others have some larger bulge near one end. Are they…
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Fred Krueger Do you think the people that had money in the bitcoin locker managed by the guy that died,…
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Fred Krueger Still waiting for windows version 1809 on the wife's computer. It keeps updating version 1803. Sue Nethercott Facebook…
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Tony Pizza A friend said he keeps getting a message to update Supremo when he boots up. It appears that…
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Fred Krueger Would it be possible to have a cell phone without having to have it hooked to a provider.…
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Andy Toth If the drive my OneDrive folder is in crashes, are the files in the cloud left intact? Lisa…
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Fred Krueger How do I import contacts to Vivaldi e-mail, I am having some difficulty. Andy Toth I've installed Office…
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Roger Houston Both of my Win 10 PC's are locked from me. Seems that they are in an endless loop.…
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Craig Ladd: Clean Master for android - posts say use this app for optimizing storage - miscellaneous data works great, does it?…
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John Weigle I'm having problems using Save or Save As with the latest Word update. Either I forgot to save…
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John Weigle I'm having problems using Save or Save As with the latest Word update. Either I forgot to save…
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Fred Krueger I use Netgear routers and a Netgear extender to get Amazon Prime and other channels to my TV.…
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Fred Krueger I have router with dual capability and it seems always to use only the 2 GHz range. why…
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Fred Krueger Today I keep getting error 461 code whenever I click on something on a page in yahoo mail,…
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John Weigle Is the Avast safe browser incognito mode automatically installed or does it have to be downloaded separately. Andy…
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Lisa Toth What is your feeling about the Avast browser? I'm not truly happy with any of them right now.…
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Tony Pizza Is the 1809 update fixed and available for download? Or should we wait a little more? Fred Krueger…
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Bill Hinds Is there a way to prevent Facebook from accessing bank accounts? News Item Naming & Shaming Web Polluters:…
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Jerry Crocker: email received stating: "Your Dropbox account is closing unless you take action; We noticed you haven't used your…
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K Edward Lynch: What's up with Tor browser?? Fred Krueger: I spent most of the day on the phone and…
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Fred Krueger I find under devices that I have near 200 listed. Most of them are the name of my…
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Andy Toth I logged onto my Win10 computer local account. OneDrive account is setup to automatically log in. I copied…
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Andy Toth Interesting email problem. whenever my wife sends a pdf attachment using WindowsLive from one account, it is received…
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Bill Hinds Is there a way to prevent Facebook from accessing bank accounts? Fred Krueger About printers, they have this…
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John Weigle I have two external hard drives that work on my laptop but not my desktop. Both are USB…
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Fred Krueger I was sent a music clip on messenger that opens in youtube. Now every time I click on…
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Lisa Toth I see that Adobe has a document cloud. It looks like it has some nice features. It appears…
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Lisa Toth I switched to Chrome after a bad couple of days on FireFox. It is slower to respond as…
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John Weigle What are the effects of the Supreme Court ruling on web businesses having to pay state sales taxes.…
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Fred Krueger From time to time my screen will go black for 2 to 3 seconds and come back. What…
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Lisa Toth I am wondering about VLC. Is it any good? Tony Pizza I've had a fair number of popup…
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Fred Krueger Instead of Google search, how about using Duck Duck Go News Item: Yahoo Messenger Now Joins the List…
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Fred Krueger When I click on firefox to open I keep getting the message, do I want this browser and…
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Tony Pizza Window 10 file manager is slow, "working on it". I'm considering trying Free Commander. Looks like something I…
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Tony Pizza I have an Asus that I tell to hibernate, but wakes up with a keypress. If I turn…
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Lisa Toth Recently I have discovered I can't post to some sites even when there is a form to do…
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Lisa Toth Just got a fail message from my email. "Your server has unexpectedly terminated the connection." Fred Krueger What…
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Lisa Toth I'm still waffling about office 365 and amazon prime. Are free shipping, movies and tv shows reason enough?…
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John Weigle If I heard him right, Leo LaPorte said yesterday that there's no need for anti-virus programs because there's…
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John Weigle I was listening to your podcast No. 92. I was using Firefox. The sound stopped at 3:28. I…
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Lisa Toth Message from Malwarebytes. "These items have been quarantined by Malwarebytes." Do you know what this is? It says…
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Lisa Toth On my toshiba laptop w/win 10, the cell for cortana takes up a lot of space on my…
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John Weigle I bought Office 365 and am just starting to use it. Does it automatically save things in the…
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John Norbutas I am aware of the virtues of Onenote, but what about the downside? Is there another app out…
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Lisa Toth on Facebook I lose being able to see posts when the banner contains a video. Is there a…
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Lisa Toth I was having problems saving changes or new sites on Last pass. I had to use the advanced…
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Lisa Toth: I can't figure out how to search One Note. I don't see the process. Lisa Toth: I'm having…
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Fred Krueger how do I join your podcast Toby Scott Just received a recorded call at work: "If you don't…
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John Norbutas I am looking for alternative methods for password protecting pdf files. I have an older version of Adobe…
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News Item: Starting March 1st 2018, Windows Defender and other Microsoft products will begin to remove programs that display coercive…
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Lisa Toth I took my phone to the store I bought it from. After re-setting the SDcard manually and trying…
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News Item: Intel asks customers to halt patching for chip bug, citing flaw News Item: Hacker Might Have Stolen the…
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We are on vacation this week, so we have pre-recorded this show. As we can't talk about current news, we…
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Lisa Toth Several of my Last Pass sites don't automatically sign in anymore. It seems to be the financial institutions.…
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Lisa Toth Where is the best (or maybe only) place to buy Office 365. Roger Houston I have had a…
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Roger Houston Does Onedrive photos and docs still reside somewhere on my PC? And secondly, I WANT to store or…
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Lisa Toth In Whole foods market, you can order something from Amazon.com and have it delivered to Whole foods. They…
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Jerry Schrum Can I run the paid version of Malwarebytes (which has full-time malware protection) at the same time I…
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Lisa Toth I used to use Thunderbird, switched to Windows live; liked it but now I find it is not…
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Tony Pizza After making a disk image, Win 10 wants to make a repair disk, which I did. It also…
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Lisa Toth Some time ago I asked what "snap" is. Roger Houston I have mixed results installing Win-10 v-1709. Laptop…
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Lisa Toth What is a mobi file. I downloaded an ebook I had purchased. It came to file explorer in…
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Roger Houston Can I edit contacts in Outlook 2016 and have it sync across all my devices? I recently installed…
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Jerry Schrum: Does being on the "Dark Web" mean the New York Times is free to readers? and if yes,…
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Lisa Toth: Did the Tuesday update this month automatically download if I have auto updates setup? Have there been any…
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Kathy Van Slyke: Is the Atlantic Discount Store a legitimate site? On the site they state that they are a…
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Lisa Toth Is a way to make my task bar a bit bigger on my Asus. Lisa Toth I am…
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Kathy Van Slyke Does anyone know if scdkey.com is a legitimate site? Ads for them have appeared on various sites…
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Janet van Duinwyk Three weeks ago my HP 8710 printer was happily printing my reports and then it abruptly stopped.…
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Lisa Toth I have found a site called unit converter. It has a wealth of conversion charts for all kinds…
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Jerry Crocker The NextRadio app lets you experience live and local FM radio on your smartphone without logging into your…
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Craig Ladd Android, tablet still won't let me do original posts, only comments on posts - but can do original posts…
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Lisa Toth: I'm having problems replying to emails. Sometimes the receiver actually got the message but they get it multiple…
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John Weigle I'm finding myself surrounded with cables. What are your thoughts on wireless keyboards and mice for a cluttered…
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Paddy Ruzella How do I remove My Way from Google Chrome? Step by step info. needed. Thanks Sue Nethercott I've…
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Lisa Toth: Another question: Also a couple of weeks ago. I mentioned the updates my 2 in 1 needs and…
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Sandra Gelso: If I use Boingo overseas is it more secure than an airport lounge or hotel wifi? John Weigle:…
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Lisa Toth: For my ASUS 2-in-1 I decided to download an app from the store. After I chose it and…
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Lisa Toth: If I want to take something out of OneNote, how do I do that? I'd like to delete…
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John Weigle: Why does Thunderbird no longer remember my password for outgoing Gmail? It works fine with my AOL, CIPCUG…
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John Weigle Anyone have any ideas why Thunderbird no longer remembers my password for outgoing Gmail? It works fine with…
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John Weigle: I'm looking for a simple way to create mailing lists so I can make labels. Craig Ladd: Can…
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Lisa Toth: Recently updated my Microsoft account to reflect a new email address. When that seemed to be working, I…
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John Weigle: My desktop and laptop have accepted the updates to the latest Windows 10. Now all I have to…
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John Weigle Windows started installing Creators Update, which took a while, then rebooted, did some more and finally ended…
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Roger Houston Not sure about the usefulness of Last Pass Authenticator. Is it helpful? How? News Item: A photo of…
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News Item: Kim Komando: 560 million passwords leaked online - Change your logins now! News Item: "A system whose security depends…
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Lisa Toth duplicate files finder you mentioned in an answer to finding duplicate files. I went out to the site…
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Lisa Toth I sent a question about "snap" What the heck is it? Sue Nethercott Given that companies are wont…
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Lisa Toth: Andy and I have Microsoft phones with AT&T. They came with an email program on them. An AT&T…
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John Weigle: This is the message I've been getting. "Microsoft Account You need to fix your Microsoft Account for…
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Tony Pizza I'm asking for a friend (of course). Verizon router/modem, home network used by wired Win 10, wireless Win…
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Lisa Toth Andy and I both have windows phones. Is the Windows phone going away? If so what would be…
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Lisa Toth My Medicare gap insurance has offered a series of classes to reduce the chances of diabetes. Since my…
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Lisa Toth Sometimes I end up with more than one instance of a site in my LastPass vault. For example,…
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Lisa Toth My last pass app starting doing weird things and the only way to stop it was to unpin…
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John Metcalf (Santa Clarita Valley Computer Club): I have had problems with losing my W-Fi connection. I can fix it…
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Lisa Toth: I use windows live for email on 3 email accounts. If I am not careful when sending an…
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Sue Nethercott I can set up a keyboard shortcut to open file manager, or whatever it is called these days,…
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We were both under the weather, but we were here for you. Thanks again for the questions from the SCV…
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We were lucky enough to get questions from out of town! Here are some questions submitted from Santa Clarita valley.…
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Bill Hinds: When I try to use Acronis Disk Director, I get message that I'm using a Demo, and it…
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Sue Nethercott How easy is it to convert an Access database to a mySQL database? And how easy is…
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This week's questions are in: Jerry Crocker: Alerted us to a Gmail phishing attack. It looks like an email attachment…
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Since we didn't have enough questions to fill a 20 minute podcast, Toby spent a fair amount of time discussing…
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Google recently dropped a big announcement in the arena of competing Smart Car manufacturers when they mentioned that they will…
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Bunny Vreeland Talk about apps. Every business has its own app, it seems. Why? I also understand that some apps…
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Michael Megowan What size 2 in 1 computer would you recommend to replace my tired Windows XP laptop? What manufacture(s)…
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Darrell Peck: I am attempting to set up a Remote Desktop Connection. How do I verify access through my firewall?…
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Lisa Toth On my new Windows 10 computer I can't get on the internet and it has disappeared from our…
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Sue Nethercott My search is screwed. I was searching for a file in my directory, but the search never ended…
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Tony Pizza At Saturday's meeting Michael demonstrated getting a Perfect Paper Password with a bunch of random numbers.This would be…
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Sandra Gelso Why does LastPass sometimes ask me if I want it to save my password and sometimes it doesn't?…
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Jes started with a simple question about Microsoft and when the dust settled,it was a full on Podcast all its…
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Bunny Vreeland Passwords. You probably get password questions all the time. How many letters, numbers and signs do you need…
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Orv Beach New code injection method exposes all versions of Windows to cyberattack by AtomBombing tables underlying all versions of…
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From Saturday's meeting: What do we know about the Denial of Service attack on Friday that took down Twitter, PayPal,…
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Bill Hinds How do I uninstall Wondershare and True Key completely? Both say I can't uninstall because they are running,…
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We Had Several Comments on Samsung Galaxy Note 7 on the Facebook page: Is it fixed? Andy Toth HomeGroup Hell:…
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K Edward Lynch Transfer of ICANN ... good or bad??? Jerry Crocker Is anyone else having issues with Mozilla thunderbird ? Lisa…
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Jerry Schrum: Follow-up question re: today's discussion about Yahoo. So if I changed my pw, disabled the "security questions," &…
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Jerry Crocker: A question about: file history; file history took over my drive and filled it up! When did this…
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Before we do anything else... We have to applaud the craftsmanship that went into what is called: "The Blue…
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K. Edward Lynch: Does turning off the network connection prevent access to a PC? Does turning off the NIC card…
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PSA From Toby Scott If you have an iPhone, update it immediately. According LookOut Blog, a security update company's…
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Sue Nethercott What's the best way of getting good wi-fi if you are travelling in an RV? Sue Nethercott Which…
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Jerry Crocker Microsoft Office 365... Is that a good deal for $99 dollars a year? I needed more cloud storage 🙁 so I…
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Sandra Gelso: Toby and Jes, I can't figure out how to ask questions on Facebook. This week's questions are in…
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With the free Windows 10 update gone, what can users of Windows 10 expect in the future? Sue Nethercott:…
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DO You have a cell phone? GOOGLE this: stingray cell phone surveillance device. Toby Scott discusses the stingray concerns in…
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Windows 10 free upgrade expires 7/29, which means were are in the last 10 days of the countdown. After the…
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Welcome to the 3rd round of Q&A with CIPCUG. Listen to Toby Scott answer the following submitted questions from CIPCUG's…
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Welcome to the first installment of submitted questions for CIPCUG's PC Guru, Toby Scott. Below are the following questions Toby…
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Welcome to Questions and Answers with CIPCUG. The Channel Islands PC Users Group (CIPCUG) was founded on the principal of…
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